FAQ's

How to install to the ceiling?

How to install with screws?

How to install using adhesive?

How long will delivery take?

90% of our customers receive their order within 3-7 working days in Sydney, Melbourne, Adelaide, Brisbane & Perth. Delivery times do vary depending on the item
selected and your location.

Which days do you deliver?

Standard Deliveries take place Monday to Friday between the hours of 9am-6pm. A quote for weekend deliveries may be arranged depending on delivery address and courier availability in Melbourne.

Will I receive advance notice?

In most cases you will receive an email confirmation of your order and delivery details within 24-48 hours of placing your order (excluding weekends) or otherwise a phone call will be made to provide updates accordingly.

What if I'm not at home?

If you are not at home when goods arrive, items will be returned to Couriers Depot and you will be required to contact Couriers to arrange a new delivery date/time.

Can I pick up my goods?

Yes, your order can be collected from our warehouse, please see address below.

Contact:
352 Boundary Road, Dingley Village, Victoria, 3172
Mon-Fri: 9am-5pm | Sat: 10am-2pm
Tel: 1800 107 570