90% of our customers receive their order within 3-7 working days in Sydney, Melbourne, Adelaide, Brisbane & Perth. Delivery times do vary depending on the item
selected and your location.

Standard Deliveries take place Monday to Friday between the hours of 9am-6pm. A quote for weekend deliveries may be arranged depending on delivery address and courier availability in Melbourne.

In most cases you will receive an email confirmation of your order and delivery details within 24-48 hours of placing your order (excluding weekends) or otherwise a phone call will be made to provide updates accordingly.

If you are not at home when goods arrive, items will be returned to Couriers Depot and you will be required to contact Couriers to arrange a new delivery date/time.

Yes, your order can be collected from our warehouse, please see address below.

We have both indoor and outdoor suited products. Our Acoustic and wood veneer panels are for indoor only while our hardwood (Paulownia) timber products are suitable for both interior, exterior and wet areas.

Yes, we do. As the approved Australian authentic certified commercial supplier, we can manufacture panels to any size (up to 3600mm depending on the product) or color combination to suit your project requirements. A minimum order and a lead time of 10-12 weeks are required.

Please contact us on 1300 557 679 or sales@woodflex.com.au for further assistance.

Yes, we use only real, natural, premium-grade timber finishes on our products, allowing you to stain, paint, or varnish the panels to achieve any color or finish you desire.

No, unless used in high-traffic areas or if a color change is desired. We love our natural premium look and appreciate the unique characteristics of the timber grains and natural colors

Yes, WOODFLEX® is the only brand worldwide to have tested and certified its acoustic products to AS5637.1 standards, achieving a Group 1 Fire rating from an Australian-recognised laboratory.

As an approved supplier for nationwide commercial and government projects, we guarantee that our products are made from the highest-grade materials available.

We don’t compare ourselves to any other products or brands. WOODFLEX® develops, patents, and manufactures all its own products.

We take pride in supplying the highest quality items and ensuring that all our exclusive products meet the highest standards. While you may come across similar styles or designs elsewhere, rest assured that our quality, features, and use of only authentic, premium finishes set us apart from the rest.

With many features setting us apart, our panels are crafted with real, premium-grade timber, bringing genuine wood patterns and natural characteristics to your space.

Samples are available for purchase and are recommended to fully appreciate our quality, features, and finishes.

Key Characteristics of Natural Veneer:

1. Real Wood Grain: Since natural veneer comes directly from actual tree logs, each sheet has a unique grain pattern, color variation, and natural imperfections, just like solid wood.
2. Eco-Friendly: Using thin slices of wood rather than thick lumber makes natural veneer a more sustainable choice, as it maximizes the use of a tree.
3. Authentic Feel and Aging: Natural veneer retains the tactile qualities of wood and develops a patina over time, much like solid wood.
4. Versatile Applications: It’s used in furniture, cabinetry, paneling, and architectural applications, often selected for the ability to provide a high-end, natural finish with reduced costs compared to solid wood. Samples are available for purchase and are recommended to fully appreciate our quality, features, and finishes.

Unlike “Technical” or “Engineered” Veneer, Natural veneer is real wood taken from a tree log.

We only use premium grade natural veneer on all of our panels.

Beware of other products claiming to sue veneer but due to costs savings purposes are instead using artificial materials to mimic wood that lack real wood feel, grains and patterns. Engineered and technical veneer will generally provide a uniform color and pattern which lack authenticity and generally delivers cheaper look & finish.