Delivery & Shipping

DELIVERY OVERVIEW

We ship Australia wide!

Please add items to your cart to check the delivery cost to your postcode.

Items in stock will be dispatched within 1-2 business days.

Pick up is available from Melbourne warehouse unless otherwise indicated in the product information.

Estimate Shipping times:

Note: Transit times may vary and in some cases experience some delays. 

  • Melbourne & Sydney Metro Areas - 2-3 business days 
  • Canberra - 3-5 business days
  • Metro Adelaide - 4-6 business days
  • Metro Brisbane - 4-6 business days 
  • Metro Perth - 5-7 business days
  • All OTHER AREAS - 5 -10 business days

Need help? We are available 6 days a week on 1300 557 679.

Standard Delivery

A Standard Delivery is a 1 person kerbside delivery service, ground floor, front door during weekdays only. Does not include delivery up stairs or lift.

For heavy and bulky items, the driver may need assistance.

Two Man Delivery

A Two Man delivery includes a driver and an assistant and Includes placement of items inside home/office in room of choice, drivers will go up stairs and lift as long as it is safe and accessible.

Delivery during weekdays only.

VIP Service

VIP service includes placement of items inside home in room of choice. Depending on state and location, a separate third party assembly and rubbish removal service can be provided. 

For this service, please contact us either by phone or email to quote and arrange.

DELIVERY FAQS

Q1. How long will delivery take?

90% of our customers receive their order within 3-7 working days in Sydney, Melbourne, Adelaide, Brisbane & Perth. Delivery times do vary depending on the item
selected and your location.

Q2. Which days do you deliver?

Standard Deliveries take place Monday to Friday between the hours of 9am-6pm. A quote for weekend deliveries may be arranged depending on delivery address and
courier availability in Melbourne.

Q3. Will I receive advance notice?

In most cases you will receive an email confirmation of your order and delivery details within 24-48 hours of placing your order (excluding weekends) or otherwise a phone
call will be made to provide updates accordingly.

Q4. What if I'm not at home?

If you are not at home when goods arrive, items will be returned to Couriers Depot and you will be required to contact Couriers to arrange a new delivery date/time.

Q5. Can I pick up my goods?

Yes, your order can be collected from our warehouse, please see address below.

Contact:

352 Boundary Road, Dingley Village, Victoria, 3172 
Mon-Fri: 9am-5pm | Sat: 10am-2pm 
Tel: 1300 557 679